Tenant FAQs

Q: Are pets allowed?

A: Pets are only allowed on properties where the owner has approved pets. If it is a pet friendly property there may be an additional deposit required

Q: How can I find out what properties you have available?

A: You can check our website that is updated each afternoon, you can come to our office Monday – Friday 8:30 – 5:00 and pick up our vacancy sheet, or you can contact one of our property managers for more detailed availability information.

Q: How can I pay my rent?

A: You can drop off your rent to the Cal-Western office located at 1270 S Winchester Blvd Suite 127 San Jose CA 95128 during business hours, or by depositing it in the rent drop box located on the side of our building. You can also mail it in to the address listed above.

Q: How can I request maintenance for my unit?

A: You will need to contact your property manager for any maintenance requests or concerns. Please be prepared with your name, address, a phone number where you can be reached and details regarding the problem. You can contact your manager by sending an email your manager, calling Cal-Western at (408) 554-1818, or by submitting a written request at the Cal-Western front desk during business hours

Q: How can I see one of your available properties?

A: You would need to schedule an appointment with the property manager who manages that property to view the interior of the property. You can contact a manager through email (addresses available here) or by calling the Cal-Western office at (408) 554-1818.

Q: How do I apply for a rental property?

A: Each person over the age of 18 will need to fill out a Cal-Western Application to Rent. There is an application fee of $30.00 per applicant over the age of 18.

Q: I am ready to move out of my unit. What do I do?

A: You will need to provide your manager with a written 30-day notice of intent to vacate.

Q: What are some of the requirements to lease one of your properties?

A: All applications must be completed in full. We conduct credit checks and check rental references. You must be at least 18 years of age. We require that the household gross monthly income is 3 times the monthly rent. (Example if the rent is $1,000.00 per month, your gross (before taxes) income must be at least $3,000.00 per month. Proof of income must be provided. Pay stub, or if self employed a 1099 proof of income and tax return can qualify.

Q: What forms of payment are acceptable for rent?

A: We accept cashier’s checks, money orders, certified funds, and personal checks*. We do not accept cash or credit cards

*restrictions may apply

Q: What if I have a maintenance emergency at night or on the weekend?

A: Cal-Western Property Management office hours are Monday through Friday 8:30a.m. – 5:00p.m. The office is not open for business on Saturday or Sunday!! If you have an emergency after hours or on weekends, please call us from a touch-tone phone at (408) 879-8240. The answering service will determine if your maintenance emergency can wait until normal business hours or if a property manager should be contacted. If it is a true emergency, a property manager will get back to you as soon as possible.

REMEMBER TO IDENTIFY YOURSELF, YOUR ADDRESS, APARTMENT NUMBER AND MAKE SURE TO LEAVE YOUR PHONE NUMBER SO THAT WE CAN CALL YOU TO GET DETAILS REGARDING THE PROBLEM.

Always dial 911 first if there is a life-threatening situation. If you have a severe water leak, please try to turn off the source under the sink or toilet and if that doesn’t work, then call the office. PLEASE USE COMMON SENSE ABOUT WHAT IS A REAL EMERGENCY. If your problem can wait until 8:30 the next morning on a weekday, please wait until then and call the office!

Q: When is my rent due?

A: Your rent is due in the Cal-Western office on or before the 1st day of each month. Your rent is considered late if not received by 5:00 p.m. on the 3rd. Late fees may apply.

National Association of Residential Property Managers
Equal Housing Opportunity
National Association of Realtors
Better Business Bureau
California Apartment Association
California Association of Realtors
Multiple Listing Service
Santa Clara County Association of Realtors

What People Are Saying About Us

Google
5.0/5
Dec 20, 2023
Google - Babu - Cal-Western Property Management
I worked with Mary Joy from Cal-Western for my home rental needs. My experience was awesome. Our need was urgent as we lost our home in a fire and in dire need for a place to stay and start rebuilding. Mary Joy was instrumental in helping us get in to the house quickly. She worked with our temporary housing agent and was able to get the approval done in less than a day. She also helped us get information on furniture rentals and moved the application quickly so we were able to move in with in less than a week. She was also a joy to work with with an everlasting smile on the face. Cal-western also has a website where we can do rental payments, raise maintenance requests quickly. I will recommend this company for anyone searching for a home.
Google
5.0/5
Oct 7, 2023
Google - Jennifer - Cal-Western Property Management
Thank you Sara for reaching helping us get after hours in getting a Plummer to our apartment so quickly! You’re the best!
Google
5.0/5
Aug 10, 2023
Google - Mia - Cal-Western Property Management
The locations are quiet despite the fact that it is next to the gas station. I like the area and the neighbors are all quiet.,,,, I feel very happy when makeila manayer as she attends to all my needs cal - western safe
Google
5.0/5
Jun 21, 2023
Google - T - Cal-Western Property Management
My son rented a house near San Jose State University (SJSU) managed by Sara @ Cal-Western. I'm very satisfied with Sara as a property manager. She responded quickly when my son and his housemate reached out to her for help with an incident at the rental property. Sara also responded quickly and acted immediately to have a plumber come right away (in the same day) to fix the plumbing issue. I would definitely recommend Cal-Western as Sara is an excellent property manager. Further, the rental property on 7th Street in San Jose is right across the street from the SJSU campus, and so it is very convenient and safe to quickly get to school.
Google
5.0/5
Jun 6, 2023
Google - Michael - Cal-Western Property Management
Sheila was incredibly helpful during my move in.
Google
5.0/5
Apr 20, 2023
Google - Acut3triangle - Cal-Western Property Management
This review is specifically for Grace Salgado, who was our property manager for a little over a year. She was extremely easy to work with, always prompt when responding to any calls, texts or emails. We had a few repairs during our stay and they were taken care of within a few business days. The property we stayed at was beautiful and well-taken care of. If we ever needed to rent again, I would definitely reach out to Grace and see what she has available.
Google
5.0/5
Dec 20, 2022
Google - Niel - Cal-Western Property Management
Michaela Coppock manages a property for us. She is professional, responsive, intelligent, pro active and conscientious in looking our for our tenants and for the property - she represents Cal Western well!!! She's the best!!
Google
5.0/5
Dec 14, 2022
Google - Danielle - Cal-Western Property Management
I had the pleasure of working with Grace Salgado as my property manager for almost a decade. Every request was honored in a timely manner, all repairs were done including pest control, plumbing and heating issues. I would absolutely use their service in the future, especially with Grace.
Google
5.0/5
Oct 7, 2022
Google - BIGPICKS - Cal-Western Property Management
I came to cal western management in search of renting with no hesitation I was greeted and helped in time I found my desired place of rental Casey from cal western management was honest which helped with my decision I haven't had a issue I love my place of rent and what needed to get fix was done in a proper time I'm very satisfied with management so far price reasonable quiet area and no pest so far its a winning situation for me so good luck to those who read this
Google
5.0/5
Sep 14, 2022
Google - Erika - Cal-Western Property Management
I have been renting from Cal Western for almost 10 years maybe even more. when im moving from one place to another they manage both. It makes finding a new place so painless, and convenient. In my experience with my prop manager (Michaela) she is supper professional and polite. she is quick about getting things set up, fixed, or confirming you have been accepted on a rental. I highly recommend the Cal Western property management. Quick, & professional. The front desk ladys are always supper nice and welcoming. Thank you Michaela and cal western.
Google
5.0/5
Sep 4, 2022
Google - Juan - Cal-Western Property Management
I pick up some stuff that they had to get rid off chairs an file cabinets
Google
5.0/5
May 26, 2022
Google - Laurissa - Cal-Western Property Management
I have been renting from Cal Western for almost 4yrs now. I am moving from one apartment to another they manage both. It makes finding a new place so painless, and convenient. In my experience with the different managers they are professional and polite. They are quick about getting things set up, fixed, or confirming you have been accepted on a rental. I highly recommend the Cal Western property management. Quick, & professional.
Google
5.0/5
May 4, 2022
Google - Kyle - Cal-Western Property Management
Machaela is great! She made my move-in experience easy and welcoming. She also helped me to navigate some maintenance issues that got fixed quickly.
Google
5.0/5
Apr 28, 2022
Google - Steven - Cal-Western Property Management
Great careers in maintenance.
Google
5.0/5
Apr 5, 2022
Google - Fadi - Cal-Western Property Management
great service, great people
Google
5.0/5
Mar 9, 2022
Google - Margarita - Cal-Western Property Management
Buscas casa de renta esta es tu mejor opción yama y encontrarás tu nuevo hogar
Google
5.0/5
Jan 28, 2022
Google - Amar - Cal-Western Property Management
Great Managment company
Google
5.0/5
Nov 12, 2021
Google - Daniel - Cal-Western Property Management
So far so good. We are tenants and so far have been at the property for over a month. Grace the property manager has been nothing but a pleasure to talk to. Had to put one work order and it was handled ASAP. They also have an app that makes it easy to pay rent.
Google
5.0/5
Nov 3, 2021
Google - Dijon - Cal-Western Property Management
Tenant at a property that is overseen by Marie ruiz. Since we've moved in she has been more then helpful. Request are usually taken care of within 2 days. Very easy to communicate with and is very responsive. Ps. Loving the unit.
Google
5.0/5
Oct 23, 2021
Google - R.E. - Cal-Western Property Management
My friend has lived on their properties for over 21yrs
Google
5.0/5
Jun 30, 2021
Google - Maria - Cal-Western Property Management
Marie Ruiz was very pleasant to work with! Not only was she very responsive and answered all my questions she was extremely nice! She is very efficient and always willing to help. 🙂
Google
5.0/5
Jun 9, 2021
Google - Antoinette - Cal-Western Property Management
Cal Western has been my management company for over 11 years now and I've had no issues with them. Any maintenance problems I've had have always been addressed and resolved in a timely manner. Marie is so kind and professional.
Google
5.0/5
May 18, 2021
Google - Vicki - Cal-Western Property Management
The staff at Cal-Western have been very responsive to all my requests and extremely friendly. I'm thankful for their assistance in helping me get into my new home!
Google
5.0/5
Apr 27, 2021
Google - Jim - Cal-Western Property Management
A professionally run organization.
Google
5.0/5
Apr 2, 2021
Google - Veronica - Cal-Western Property Management
Had a great experience when I moved in. Fast response.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Cal-Western Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

  • This field is for validation purposes and should be left unchanged.

Cal-Western Property Management

1270 South Winchester Blvd., Suite 127 San Jose, CA 95128
(408) 554-1818
Toll Free: (800) 393-1818
(408) 246-8941
info@calwestern.com
DRE #: 01191882