Tenant FAQs

Q: Are pets allowed?

A: Pets are only allowed on properties where the owner has approved pets. If it is a pet friendly property there may be an additional deposit required

Q: How can I find out what properties you have available?

A: You can check our website that is updated each afternoon, you can come to our office Monday – Friday 8:30 – 5:00 and pick up our vacancy sheet, or you can contact one of our property managers for more detailed availability information.

Q: How can I pay my rent?

A: You can drop off your rent to the Cal-Western office located at 1270 S Winchester Blvd Suite 127 San Jose CA 95128 during business hours, or by depositing it in the rent drop box located on the side of our building. You can also mail it in to the address listed above.

Q: How can I request maintenance for my unit?

A: You will need to contact your property manager for any maintenance requests or concerns. Please be prepared with your name, address, a phone number where you can be reached and details regarding the problem. You can contact your manager by sending an email your manager, calling Cal-Western at (408) 554-1818, or by submitting a written request at the Cal-Western front desk during business hours

Q: How can I see one of your available properties?

A: You would need to schedule an appointment with the property manager who manages that property to view the interior of the property. You can contact a manager through email (addresses available here) or by calling the Cal-Western office at (408) 554-1818.

Q: How do I apply for a rental property?

A: Each person over the age of 18 will need to fill out a Cal-Western Application to Rent. There is an application fee of $30.00 per applicant over the age of 18.

Q: I am ready to move out of my unit. What do I do?

A: You will need to provide your manager with a written 30-day notice of intent to vacate.

Q: What are some of the requirements to lease one of your properties?

A: All applications must be completed in full. We conduct credit checks and check rental references. You must be at least 18 years of age. We require that the household gross monthly income is 3 times the monthly rent. (Example if the rent is $1,000.00 per month, your gross (before taxes) income must be at least $3,000.00 per month. Proof of income must be provided. Pay stub, or if self employed a 1099 proof of income and tax return can qualify.

Q: What forms of payment are acceptable for rent?

A: We accept cashier’s checks, money orders, certified funds, and personal checks*. We do not accept cash or credit cards

*restrictions may apply

Q: What if I have a maintenance emergency at night or on the weekend?

A: Cal-Western Property Management office hours are Monday through Friday 8:30a.m. – 5:00p.m. The office is not open for business on Saturday or Sunday!! If you have an emergency after hours or on weekends, please call us from a touch-tone phone at (408) 879-8240. The answering service will determine if your maintenance emergency can wait until normal business hours or if a property manager should be contacted. If it is a true emergency, a property manager will get back to you as soon as possible.

REMEMBER TO IDENTIFY YOURSELF, YOUR ADDRESS, APARTMENT NUMBER AND MAKE SURE TO LEAVE YOUR PHONE NUMBER SO THAT WE CAN CALL YOU TO GET DETAILS REGARDING THE PROBLEM.

Always dial 911 first if there is a life-threatening situation. If you have a severe water leak, please try to turn off the source under the sink or toilet and if that doesn’t work, then call the office. PLEASE USE COMMON SENSE ABOUT WHAT IS A REAL EMERGENCY. If your problem can wait until 8:30 the next morning on a weekday, please wait until then and call the office!

Q: When is my rent due?

A: Your rent is due in the Cal-Western office on or before the 1st day of each month. Your rent is considered late if not received by 5:00 p.m. on the 3rd. Late fees may apply.

National Association of Residential Property Managers
Equal Housing Opportunity
National Association of Realtors
Better Business Bureau
California Apartment Association
California Association of Realtors
Multiple Listing Service
Santa Clara County Association of Realtors

What People Are Saying About Us

4.8/5
4.8 /5
232 Reviews

Survey
4.0/5
Oct 19, 2022
Cal-Western Property Management Shunyao
Would be great if there is pest control before I move in so there wont be as many ants.
Survey
5.0/5
Oct 18, 2022
Cal-Western Property Management Robin
Thank you for being so kind and understanding, I truly enjoy my new apartment and my new neighbors.
Survey
5.0/5
Oct 18, 2022
Cal-Western Property Management Carlos
Michaela has been great!
Survey
5.0/5
Oct 12, 2022
Cal-Western Property Management Michael
Casey is great
Google
5.0/5
Oct 7, 2022
Google Cal-Western Property Management BIGPICKS
I came to cal western management in search of renting with no hesitation I was greeted and helped in time I found my desired place of rental Casey from cal western management was honest which helped with my decision I haven't had a issue I love my place of rent and what needed to get fix was done in a proper time I'm very satisfied with management so far price reasonable quiet area and no pest so far its a winning situation for me so good luck to those who read this
Survey
4.0/5
Sep 16, 2022
Cal-Western Property Management Topher
Sheila was awesome!
Google
5.0/5
Sep 14, 2022
Google Cal-Western Property Management Erika
I have been renting from Cal Western for almost 10 years maybe even more. when im moving from one place to another they manage both. It makes finding a new place so painless, and convenient. In my experience with my prop manager (Michaela) she is supper professional and polite. she is quick about getting things set up, fixed, or confirming you have been accepted on a rental. I highly recommend the Cal Western property management. Quick, & professional. The front desk ladys are always supper nice and welcoming. Thank you Michaela and cal western.
Survey
5.0/5
Sep 9, 2022
Cal-Western Property Management Rickey
Affordable price through the inflation stage of 2022 life staff is friendly and consistent I haven't had any issues since move in date
Survey
5.0/5
Sep 8, 2022
Cal-Western Property Management Jennifer
Dealing with Sarah made everything a little easier, she went that extra mile to make sure this was a smooth transaction.
Survey
5.0/5
Sep 8, 2022
Cal-Western Property Management Ryan
Nothing of interest to report. The move in experience, including all arrangements went exactly as planned.
Survey
5.0/5
Sep 8, 2022
Cal-Western Property Management Sachin
I and my wife would like to give a big shout-out to Cathy. Cathy was very nice to work with throughout and made sure that the maintenance issues were addressed in timely manner. We are very happy in our new house, thanks to Cathy!
Google
5.0/5
Sep 4, 2022
Google Cal-Western Property Management Juan
I pick up some stuff that they had to get rid off chairs an file cabinets
Survey
5.0/5
Aug 17, 2022
Cal-Western Property Management Selam
They had the roof on me and my daughter for me thank you Cal- western 😍
Survey
5.0/5
Aug 9, 2022
Cal-Western Property Management Mina
Melissa was very helpful
Survey
5.0/5
Aug 4, 2022
Cal-Western Property Management Nicholas
Cathy has been a breath of fresh air in this super competitive market. My fiancée and I have had a hard time finding agents who take our young family seriously until now. She is a absolute joy to talk to and responds very quickly. Happy to continue this rental journey with her.
Survey
4.0/5
Aug 1, 2022
Cal-Western Property Management Brandy
We are enjoying our home! Casey is great! She is very kind and professional. She is responsive when I reach out to her. Thank you!
Survey
5.0/5
Jul 13, 2022
Cal-Western Property Management Saphire
My uncle rents from yur company
Survey
5.0/5
Jul 8, 2022
Cal-Western Property Management Marlén
Contenta
Survey
4.0/5
Jul 8, 2022
Cal-Western Property Management Adriana
I feel happy here, thanks.. .
Survey
5.0/5
Jun 18, 2022
Cal-Western Property Management Peter
Grace was really helpful in our processing to be able to move in a short time.
Survey
5.0/5
Jun 15, 2022
Cal-Western Property Management Samantha
Heather made my move so quick and easy! She is super friendly and very responsive!
Survey
5.0/5
Jun 10, 2022
Cal-Western Property Management Richard
Very helpful I was able to get in and now my son finally has his own room in my new 2 bedroom.
Google
5.0/5
May 26, 2022
Google Cal-Western Property Management Laurissa
I have been renting from Cal Western for almost 4yrs now. I am moving from one apartment to another they manage both. It makes finding a new place so painless, and convenient. In my experience with the different managers they are professional and polite. They are quick about getting things set up, fixed, or confirming you have been accepted on a rental. I highly recommend the Cal Western property management. Quick, & professional.
Survey
5.0/5
May 13, 2022
Cal-Western Property Management Myrna
Sara H is helpful, professional, and made the process very easy.
Survey
5.0/5
May 11, 2022
Cal-Western Property Management Julio
Sabine was so helpful to us and always making us safe.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Cal-Western Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Cal-Western Property Management

1270 South Winchester Blvd., Suite 127 San Jose, CA 95128
(408) 554-1818
Toll Free: (800) 393-1818
(408) 246-8941
info@calwestern.com
DRE #: 01191882